Abbotsford Auto Repair

I have been a customer for about ten years. There was a friendly reminder that I was due for servicing to maintain my warranty. As I work a few blocks away one of the staff drove me to my work and picked me up at the end of the day. The services have been and continue to be professional, efficient and competently completed. I receive a full report and appreciated the above and beyond ways to resolve an audio code issue. I was excited to see my shiny clean vehicle and to my great pleasure they even vacuumed the interior. I am confident in recommending this group of professionals for all your car maintenance needs.

Great service, appreciate the knowledge and care with our vehicle

I found your team was extremely professional. You are fast and efficient. I would highly recommend your business to others. Thank you so very much.

Doug did a pre-purchase inspection for me and bent over backward to help me. I can't thank him enough for the speed and quality of work he provided. I would highly recommend this mechanic.

Here's the story of my most recent visit to Collins. I have an old BMW that has had a chronic problem with the glovebox, it's latch doesn't work so won't open. Last month I had to renew the insurance and I needed the registration and insurance info that was still locked in the compartment. I dropped into Collins about 10 minutes before closing and asked if they could open it up for me. I knew it was a pretty quick process. They said sure, they'd do it right away. They drove it into the bay, crawled under the dashboard, unscrewed the cable cover, pulled the release cable, took out the contents, reclosed it, reattached the cable cover, and drove it back out of the bay. "How much do I owe you?", I asked. "Oh, don't worry about it," he said with a smile. Do you think I'm going to go back to Collins Automotive for my repairs? You bet! And, I'll tell every Beemer owner I come across that story. Sure it cost them 15 minutes of time and the could easily have charged me $25-$30 and I would have gladly paid it. But, they invested in me as a customer and they'll get it back many times over from me, and the people I send their way. Good customer service is worth every penny it might cost.

Thank-you.. I phoned and asked for my floor matts to be cleaned well and you did..Much appreciated.. Will drop off some homemade cookies next week..

Been going here for years. Dependable service.

I always appreciate the quick service I get at Collins Automotive.

Well, I don't know... I clicked 5 stars and got 4 and a half... Truly, 5 star service. Kind, considerate and quick! Couldn't have asked for better service... enjoyed the chocolate afterwards too... :)

As usual, service was performed with professionalism and courtesy. Always a pleasure to deal with Doug and his staff. wouldn't go anywhere else to have our vehicles serviced.