This was my first visit to Collins Auto; being new to Abby, I did my research and determined that they would be a great place to try. Spoiler alert -- they actually exceeded expectations! Consistently kind and professional customer service (from Doug, to Dan, to Jon... all a pleasure to work with), a very thorough inspection (thank you Dan!) with pictures/data to backup the estimates, and happy to work with you as your budget/life permits. Did I mention my BMW is running beautifully? Truthfully a place my Dad would be happy going to -- and that says a lot!